Internal knowledge assistance
Plan a document assistant that retrieves approved passages and shows where an answer came from.
Evaluation measure: answer accuracy + citation quality01 / BUSINESS REQUIREMENTS
Define the task.
Evaluate the results.
A small language model can be a practical starting point for focused work. Quality, memory and response time still depend on the model, your data and the hardware.
Customer support assistance
Classify incoming requests and draft responses for a person to review before sending.
Evaluation measure: routing accuracy + edit rateDocument information extraction
Explore extraction into a consistent format, with validation and review for missing or uncertain fields.
Evaluation measure: field accuracy + exceptions02 / HOW IT WORKS
Ask in plain words.
Check the source.
Glixy SLM runs on our own dedicated server. It reads only the documents you approve, answers with a pointer to where the answer came from, and leaves important decisions to your team.
Glixy SLM, built into your desktop ↓
Illustration of the plan · not a live product
SLM, explained
How an answer is built, and what it costs
Five simple steps from a question to an answer you can check, and what a starting project looks like on our pricing page.
How an answer is built
Click any step, or let it play. Sample document, illustrative answer.
Sample HR policy · §3.2
Every permanent employee is entitled to 12 days of casual leave per calendar year. Casual leave cannot be carried forward and must be approved by the reporting manager.How many casual leaves do we get?
12 days a year. They can’t be carried forward and need your manager’s approval.
↳ HR policy §3.2
↳ HR policy §3.2
✓Checked by HR before it is shared
Example: a starting monthly estimate
The default planning assumptions on our pricing page — editable, not a price list.
₹12,500per month · plus ₹10,000 one-time team onboarding
PROJECT SCOPE AND EXPECTATIONS
Defined requirements.
A documented delivery plan.
Discuss your team’s workflow, data and service requirements. Agree the scope, acceptance criteria and a delivery plan before onboarding.
Document service inclusions
Ask for a written scope covering the task, users, document sources, usage limits, setup and support. Identify extra work before it becomes an extra charge.
Evaluate before expanding
Agree what a correct answer looks like, where a person must review it, and how response time will be tested under expected use.
Define handover and exit arrangements
Confirm cancellation, data export or deletion, support ownership and any renewal terms in the final service agreement.
PROJECT AVAILABILITYDiscuss the scope.
Discuss the scope.
Agree the start date.
Use the project planner to prepare your requirements. Glixy SLM and production infrastructure are still in development; deployment can be scheduled after readiness and capacity are confirmed.
Book a free demo session ↗- Glixy’s own model
- Capability evaluation forms part of project scoping
- Server capacity & uptime
- Capacity and service levels confirmed before onboarding
- Customer pricing
- Written quote required; calculator rates are examples
- Security & service terms
- Deployment-specific details to be agreed
DATA HANDLING AND SUPPORT
Review data handling.
Confirm support responsibilities.
Data access and retention
Before a pilot, confirm hosting location, who can access documents, retention, deletion and whether any training use is permitted. The website does not upload documents or send calculator entries to Glixy.
Support arrangements
Agree a support channel, operating hours, incident escalation and maintenance expectations. No production SLA or response-time guarantee has been established here.
Human review and oversight
Answers may be incomplete or wrong. Plan source checks, access controls and human approval for consequential decisions or outbound messages.
Contact Glixy Labs
Send us your enquiry by email. Our team will reach out within 24 hours to discuss your requirements.
Prepare a short brief, then use our main-site contact page to discuss the scope. Do not send passwords or confidential documents.
03 / PROVIDER COMPARISON
Glixy SLM.
Provider comparison.
Compare Glixy’s service direction with established model families. Our offering centres on our own SLM and Glixy-operated infrastructure; the other providers are comparison references, not models sold through Glixy.
| Model family | Published positioning | Evaluation considerations |
|---|---|---|
| Microsoft Phi | Small-model family with local, edge and cloud deployment options; capabilities vary by model. | Task quality, modality support, language coverage and hardware fit. |
| Mistral Ministral 3 | 3B, 8B and 14B text-and-vision models listed under Apache 2.0. | Image/document quality, inference runtime and memory at your context length. |
| IBM Granite 4.0 | Compact options include 3B Micro and smaller models; architecture differs across variants. | Runtime compatibility, retrieval tasks and performance on your documents. |
| Glixy SLM Our own model · availability by proposal | Own-model business workflows, Glixy infrastructure planning and a task-focused onboarding scope. | Confirm model capabilities, workload results, capacity and service availability in the proposal. |
Examples, not a complete or ranked catalogue. Granite 4.0 is a selected reference generation, not a claim that it is the latest. Check the exact model card and licence before deployment. No independent benchmarks or vendor partnership claims are implied.
05 / PROJECT EVALUATION
Agree the evaluation criteria.
Measure the project results.
Define the boundary
Agree one task, allowed data, access rules, languages and who reviews the result. Decide whether retrieval or fine-tuning is warranted.
Prepare evaluation examples
Evaluate Glixy SLM on representative examples. Record accuracy, unsupported answers, latency and total operating cost.
Agree the handover
Set ownership for updates, monitoring, incident response, backup, retention and deletion before production use.
Pricing depends on project scope.
Ask for a written scope separating setup, Glixy SLM service access, storage, integration and ongoing support. No fixed price or savings percentage is promised before sizing.
Book a free demo session ↗