Custom CRMs, admin panels, and internal tools — designed around your real workflow, integrated with your stack, and hosted with role-based access and full audit trails.
Off-the-shelf CRMs are designed for the average company. Yours isn't average. We build around how your team actually sells, supports, and ships.
Your admin panel is mission-critical. We host it on the same production-grade stack we use for our own platform — encrypted DB, daily backups, zero-downtime deploys.
# glixy CRM → deploy $ glixy crm deploy --tenant acme → migrating schema · 0 rows lost → rotating credentials · vault → provisioning SSO · okta → seeding RBAC roles · admin/sales/ops tenant: acme.crm.glixy.com db: postgres-15 · encrypted backup: daily · S3 (Frankfurt) audit: enabled · 13-mo retention 2fa: required for admin/finance ✓ live · 38 seconds ✓ users invited · 12 ✓ first lead created · 14:02
Field-level RBAC. Admin can edit everything; sales can see deals; ops can see tickets.
Every change tracked — who, what, when, IP. 13-month retention by default.
WhatsApp, Razorpay, Slack, Zapier, GSheets, your ERP. Webhooks both ways.
Full-text search, saved views, custom filters. Find any record in under 100ms.
CSV, Excel, JSON. Bulk operations with preview-before-commit.
Responsive admin out of the box. Optional native iOS/Android wrapper on Enterprise.
From real engagements with Indian SMBs and enterprises.
Custom CRMs match team mental models — new hires productive in days, not weeks.
Per 25-seat team, vs Salesforce / HubSpot Enterprise tiers.
You own the schema, the database, the backups. No vendor lock-in, ever.
Tamper-evident logs retained for 13 months — clears most India / GDPR audits.
If a 70-80% workflow match is good enough for you, off-the-shelf wins. Pick custom when (a) your workflow doesn't fit a sales-team template, (b) you have non-standard data types, (c) per-seat licensing costs more than the build itself, or (d) you're tied to a stack the SaaS vendor doesn't support. We'll be honest about which side of that line you're on.
4–6 weeks for a single-team CRM (sales OR support OR ops). 8–12 weeks for multi-team with custom integrations and SSO. We ship in week-2 — usable, with a feedback loop — then iterate.
Yes — most engagements include migration. We pull from CSV, native export, or API, clean the data, map to your new schema, and run a verification pass before go-live. Spreadsheets are usually the messiest input but absolutely doable.
Architecturally we plan for it — multi-tenant DB, indexed search, role hierarchies. Hosting auto-scales on Growth and Enterprise tiers. We'll review with you at 50 seats to make sure indexes and integrations still fit.
Default: Kolkata data centre with daily off-site backup to Frankfurt (encrypted). On-premise / customer-cloud deployments available on Enterprise. Only your team can see your data — we have no read access except for time-bound, audited support sessions you explicitly approve.
Yes — every CRM build comes with at least 3 months of bundled support. After that you choose: continue with our managed-support retainer, hand the codebase to your team, or hybrid (we keep hosting; your devs do features).
Tell us your workflow — we'll send back a written architecture and a price.